Case Study 1

During the winter of 2014 Anodyne’s Home Health Aide in one of our Cluster Sites went well above the call of duty by taking time away from other commitments and rearranging her personal schedule all to ensure her clients were properly cared for during many very challenging days and nights. She serviced the clients when no one else was available and volunteered to do more. She walked through the halls, knocking on doors just to make sure the residents were safe. During each one of the storms, she ensured the residents had proper supplies including flashlights and food should the power go out. She walked to the pharmacy during one of the storms to get required medications for one of her clients.

This Home Health Aide is someone we can always count on; we appreciate her and we are very proud she is part of our team!

When a diamond of a human being comes though – it has got to feel as good as it does for me to have the privilege and pleasure of having her come to my home! My home sparkles and both friends and relatives always compliment me on the spotless condition of me home.

Client

It takes a village to make this work and thanks to Anodyne, hospice and the client’s sister, we were able to keep her at home until the end.

Case Manager of Client

Dear friends, thank you all for all you did for Tom and I the past few years. I got to keep him home and it made his quality of life so much better.

Wife of Client

I would like to say thank you to each of the coordinators I worked with at Anodyne. Anodyne was my first job in Boston, It’s a pleasure to serve their clients. After 4 years, I would like to say to anyone who would like to work with Anodyne you can do it. The best part of Anodyne is they always have work for you!

Home Health Aide Employee

Thank you for the support and opportunities the company has provided me over the course of the last seventeen years. You and your team have created a climate that makes it a pleasure to come to work and I will miss your company.

Home Health Aide Employee

I would like to commend my mother’s PCA who was with her until the end. She was personable, professional, highly skilled, and fully engaged with my mother. To do this work is challenging enough, but to do it with true caring and compassion is remarkable. Two days before she died, my mother told me how she had really liked her, that she was a big help to her in the brief time they had known each other. Our whole family noted how her presence lifted my mother’s spirits.

Family of Private Duty Client

My mother was a very private and reserved individual and the Anodyne Home Health Aide found ways to carefully build their relationship. During the time she spent working with my mother, she provided her with much needed companionship and conversation and has brought life out in my mother that I haven’t seen in years.

Daughter of Private Duty Client

All too often we do not thank those who help us. My coordinator is always professional, a problem solver and caring for my needs. The workers sent to my home have raised the bar in terms of excellence. They have always been on time and go above and beyond when helping me.

Client

I would thank you here, there or anywhere for this opportunity you gave us. We are all very happy and thankful

Student in HHA Training

Just a few words to let you know how much I appreciate the opportunity given to us to be a better care giver. This training increases our knowledge of the services that we provide to our client. We gained valuable information that we can use as guidelines. For me, every time I step in a client’s home I will remember EARS, a notation I learned from the training. EARS= Empathy, Acceptance, Respect and Support. Thank you!

Student in HHA Training

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Case Studies

Case Study 1

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